General Questions:
What are SOLYX® films?
SOLYX® Window Films are self-adhesive films that come in different patterns and shades and are easily replaced to update the appearance at a later time. Now any flat glass surface can be turned into a work of art, be it an office, restaurant, den, bathroom or child’s room. Frosted films diffuse light without appreciably cutting down the ambient light. As a result, any existing window can be converted to privacy glass in a multitude of attractive patterns.
Where and why are SOLYX® Films installed?
SOLYX® Window Films are ideally suited for applications that require day or night privacy without sacrificing natural light levels in both commercial and residential applications. (See applications page.) Commercial applications are found in banks, restaurants, health clubs, hotel foyers, conference rooms and office partitioning. Commercial buildings are dramatically increasing the use of internal glass walls as partitioning. This brings natural light into offices creating greater work productivity, as well as the illusion of more space while offering privacy. Residential applications include solariums, bathrooms, entry doors and sidelights, etc.
What payment methods do you accept?
We accept EFT payments, direct Deposits to ABSA bank or Credit Cards.
Ordering Questions:
Do you cut the film I'm ordering to a custom size for me?
No, we cut roll length only.
Will my order be supplied as separate pieces?
No, each film ordered is supplied as one continuous roll.
How long does it take for an order to ship (Including samples)?
Usually within 2 business days from our Gansbaai warehouse.
Installation Questions:
How are SOLYX® films installed?
Installing SOLYX® window film is one of the easiest do-it-yourself projects there is. All SOLYX® Window Films have an acrylic adhesive system protected by a removable release liner which must be removed prior to installation. Films are installed using a water and soap-based solution. See the Installation Instructions page.
Can SOLYX® films be removed?
Yes. Unlike other decorative glass processes, SOLYX® Window Films can be removed if desired. This, of course, is a huge advantage and most landlords do not object to their tenants’ installation of film when they find out the product can be removed. To remove SOLYX® films simply peel away the film from one corner and pull the film from the glass. If any adhesive remains on the glass it can easily be removed with a spray of soapy water and a single edge razor blade. (Blades cannot be used on Plexiglas or Polycarbonate sheets to remove film.) In addition, the cost of reinstalling SOLYX® Window Films on existing glass is low in comparison to other processes.
Can SOLYX® films be reused after removal?
SOLYX® Adhesive film cannot be reused after removal however the SOLYX® Static Cling range can be reused after removal - the liner needs to be placed onto it again.
What tools do I need to install the film?
Basically, you will need tools to clean the glass, cut the film, squeegee the film and spray the soap and water solution. We supply basic tools (Cutting knife, Squeegee and instructions) free with every order.
Do I install the film on the inside or the outside of the glass?
Always on the inside. The film will stick to the outside, but it will greatly reduce the life of the film. This is due to the fact that the UV stabilizers are incorporated within the film’s mounting adhesive, so the adhesive side must be facing the sun (installed on the inside, facing out).
Can the film be placed on bathroom shower doors?
Yes, the films can be installed in humid and moist conditions. Installation on the outside of the shower door is recommended.
Can your films be installed on Plexiglas?
Yes, most of our films can be installed onto Plexiglas or Polycarbonate sheets. Unlike glass or mirror, Plexiglas intends to shrink and expand by temperature, it may cause many small air bubbles between glass surface and film as time goes on.
The windows have a texture to them, kind of a bumpy hammered type for some privacy. Would I be able to use your film on my windows?
No, the surface of the windows must be totally flat and smooth glass, otherwise, it will come off.
Can I install the film on double pane windows?
All of our films with the exception of SXWF-BO, Blackout Film, are safe for installation onto double or triple pane windows, wire glass, tempered glass, plate glass and gas filled windows.
How do I clean the film after installation?
We suggest using water and a few drops of sunlight liquid mixture.
Product Questions:
What is the durability of the material? i.e. how many months/years does it last?
This depends on the location you are going to install (bathroom, living room, air-conditioned room or not), and where are you living, but in general 5-9 years is no problem.
What is the colour durability?
Colourfastness tested to light (Fadeometer 200 hours), all films had no fading. Durability heat test (179F, 7days), all films had no change.
Will your film block UV rays, to stop fading my furniture, carpet, etc.?
To some extent, yes. The film is primarily for decoration and privacy purposes. It is important to understand there are multiple causes for fading, UV rays, visible light, infrared rays, heat, and our films do reduce all of them to some extent depending on which film is selected.
What is the SOLYX® Films Warranty?
SOLYX® films will be free from defects in material and manufacture for a period of five 5 years from the date of installation.
Will your decorative films give me privacy during the day, as well as the night?
Yes, the decorative films will give you privacy day and night. We highly recommend ordering samples to make sure the film will provide sufficient privacy in your situation. With certain designs, if you have the light on the inside at night and you walk by the window, people outside might be able to see your silhouette.
