Support Escalation Matrix - We've Got You Cov...
Q: Do we have an escalation matrix for support?
Need assistance? Orca Technologies is here for you with the following support hours:
• Monday to Friday: 08:30 - 20:00
• Saturday: 08:30 - 16:30
• Sunday: 08:30 - 16:30
• Public Holidays: 08:30 - 16:30
Please note that hours are subject to change.
You can still email or WhatsApp us outside of these hours, and we’ll get back to you as soon as possible!
Feel free to reach out, and we’ll be happy to help!
Orca Technologies is a Stanford-based provider of wireless, and fibre internet solutions, to business and residential clients throughout the Overberg region. Whether you’re seeking an alternative to fibre’s costs and speeds, live in an area where fibre options aren’t available or you’re a se...
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Read MoreQ: Do we have an escalation matrix for support?
In today’s world, a fast and reliable internet connection is a must.
Seamless connectivity. Reliable performance. Tailored solutions.
At Orca Technologies, we offer comprehensive data centre services designed to meet your business's unique needs.
Downtime can disrupt business operations, but we’ve got the solution.
Looking for uncapped home wireless internet in the Overberg region? Look no further!