Please note from Monday, 26 July 2021, the vaccination site in Gansbaai will be moved to Pretorius Hall situated at 20 Main Road, Gansbaai.
Service Delivery and Emergency Numbers for Overstrand Municipality
Be sure to save the number on your cellphone.
GENERAL ENQUIRIES (office hours 07:45 - 16:30)
Municipal accounts, progress with approval of building plans, etc.
• Overstrand Switchboard 028 313 8000
• Kleinmond 028 271 8400/04
• Hermanus 028 313 8000/8111
• Stanford 028 341 8500/16
• Gansbaai 028 384 8300/28
24 HOUR BASIC SERVICES EMERGENCIES
• 028 313 8111
Issues such as burst water pipes, potholes, streetlights, vandalism, etc.
We encourage residents to report incidents and ask for a REFERENCE NUMBER. Thereafter quote it in all correspondence or telephone discussions relating to that particular request as it provides call-traceability for both parties.
When lodging an infrastructure-related complaint please provide full details, such as name, surname, cell phone and email address as well as the nature and address of the incident.
24 HOUR FIRE & RESCUE EMERGENCIES
• 028 312 2400
For fire, flood, accident or medical emergencies.
24 HOUR SAFETY & SECURITY SERVICES
• 028 313 8980
Disaster management, security services and safety issues.
LAW ENFORCEMENT COMPLAINTS (office hours 07:45 – 16:30)
• 028 313 8996
Day-to-Day complaints such as barking dogs, illegal dumping, vagrants, etc.
When reporting an incident, please state clearly at what address the incident took place and also supply a contact number. Provide as much information as you can.
• 072 028 0008
The Overstrand Municipality Facebook page is only used to keep residents abreast of what is happening. It is a platform where information is shared. Please note that social media is not viewed by the Municipality as a formal communication channel to lodge a complaint.