Body Language Matters Even in Real Estate

Communication is made up of so much more than words. Body language is the unspoken part of communication that we use to reveal our true feelings and to give our message more impact. Nonverbal cues such as tone of voice, gestures and posture all play their part.

A simple example of body language is a relaxed facial expression that breaks out into a genuine smile – with mouth upturned and eyes wrinkled. Equally, it can be a tilt of the head that shows you're thinking, an upright stance to convey interest, or hand and arm movements to demonstrate directions. It can also be taking care to avoid a defensive, arms-crossed posture, or restlessly tapping your feet.