Orca Festive Support Hours and Notice

Orca Festive Support Hours and Notice

As we wrap up an incredible 2025, the Orca Technologies team would like to extend our heartfelt thanks for your trust, support and partnerships throughout the year. It’s been a privilege keeping you connected. 

Please take note of our festive season operating schedule.

Office Closure Dates: We will be closed from Friday, 19 December 2025 and will reopen on Monday, 5 January 2026.

Support Hours 

In-Office Support: Monday - Friday  l  08:30 - 12:30

Out-of-Office Support: Monday - Sunday  l  08:30 - 16:30

Public Holidays

December 25, 26 and January 1 - Closed (except for business client escalations)

For non-urgent inquiries, please log a ticket by emailing us. Rest assured, our technicians will continue to monitor our network throughout the festive season to address any urgent issues promptly.

January 2026 Billing Information 

* January invoices will be sent on 16 December 2025
* Debit orders will run on 2 January 2026
* January due dates are extended to Monday, 12 January 2026
* In-office card payments available Monday - Friday, 08:30 - 12:30

Thank you for being an essential part of our 2025 journey. Here’s to a safe, connected, and exciting year ahead!

Warm festive wishes,
The ORCA Technologies Team