Being in a small town affords Gansbaai Shell the ability to form personal relationships with its patrons, adding an extra element to their customer service. The staff is regarded as family, with a few family members going strong for decades. For visitors to Gansbaai, the petrol attendees are always looking to help their customers with anything they might need. With service comes safety at Shell Motors, and staff are trained in first-aid, fire-safety and firefighting on a bi-annual basis. All of this culminates not to just a stop where you refuel your vehicle, but to an experience worthy of a return.
Customer satisfaction is key at Gansbaai Shell, with management always eager to receive feedback from patrons on how they can improve the overall shell experience.
Contact Gansbaai Shell (Birkenhead Motors) today to find out more.
