Service Excellence - the Recipe for Success

Service Excellence - the Recipe for Success

Gansbaai Build It

Why Service Excellence?

Where does (good) service start? When you walk into one of our stores? Or before you leave to go home?

We at Build It believe that service is everything, from when you have made the decision to go shopping at our hardware store, to the purchase and the delivery of that item. Why? Allow me to give you a bit of background of who we are and what we are all about.

1992… A newly married couple decide to start a Civil Engineering company in the Overstrand (then Overberg). “Crazy!”, most people commented (long before Facebook). Twenty-five years later, and we are running eight companies ranging from Civil Engineering, Hardware Retail, Sand and Stone Mining, Concrete Product Manufacturing to Storage and Property Holding. We employ approximately one-hundred-and-fifty amazing people that have become part of the Burmar/Build It Family Group.

“How did they do it?”, is the new comment. Caring for our customers and employees is the answer. This has been our motto throughout the last good, bad and “never give up” twenty-five years. Fortunately, our two sons, Dylan and Clayden, inherited the “excellent service” gene and have decided to take it a level up.

So, to experience something special in service, pop into one of our Build It stores in either Hermanus or Gansbaai and we, Eddie and Silvana Burger, guarantee you an exceptional shopping experience. You will not be disappointed.

Service Excellence - the Recipe for Success

Eddie Burger

Build It embraces all activity within the building and hardware industry, focusing particularly on the building of the basic urban house, the ‘township’ house, rural housing and all home improvements.

View Profile

What is Xplorio?

Xplorio is your local connection allowing you to find anything and everything about a town.

Watch the Gansbaai Video
Read More

Other Articles

Nutec House

Nutec House

Nutec House proposal done for a client. 

Design Co-operative
DIY: Build a Braai

DIY: Build a Braai

If you are serious about braaiing and you enjoy your DIY, what could be more satisfying than building your own braai?

Gansbaai Build It
Loft Room

Loft Room

Loft Rooms is where we break in your existing roof and use that space for a room. This can be done for bedrooms, living rooms, bathrooms and even patios. 

Design Co-operative
Take back control of your health!

Take back control of your health!

Take back control of your health and what you put into your body!

What happens when inheriting a property?

What happens when inheriting a property?

Questions to ask that will help you make decisions.

Seeff Gansbaai
July Holiday Trails

July Holiday Trails

Make the most of this beautiful weather and book your Beach Trail with us...

See All Articles